Get the latest on happenings involving Utility Service Agency and the electric utilities industry at large
News and Updates

USA Welcomes Liz Cartwright, Product Line Manager
We are pleased to announce the arrival of our newest Product Line Manager at USA, Liz Cartwright

Congratulations for Graduations: USA Attends Lineman Rodeo and Graduation for Northwest Lineman College
Our Florida territory managers Ryan Keitel, Jonathan Singleton, and Kat Hicks had the opportunity to pay a visit to the graduating class 2502 at their graduation ceremony and lineman's rodeo today. While they were there they met and took photos with a number of great linemen, including the winners of Buckingham MFG's raffle

Welcome aboard Kat Hicks!
We are pleased to announce that Kat Hicks joined Utility Service Agency on June 30th. Kat is our new Territory Manager for Northern Florida.

Utility Service Agency Marks 46 Years of Service to the Electrical Utility Industry
On July 6, 1978, Dave and Pinky Cooke founded Utility Service Agency with little more than determination, industry knowledge, and a deep respect for the linemen and utility professionals who power America…

Welcome aboard Luke Kemp!
We are pleased to announce that Luke Kemp has joined Utility Service Agency on June 2nd. Luke will be a Product Line Manager for Buckingham, Meiden, and Krenz.

TMT – NEW Universal Layout Arm from Hastings
In this episode of Two Minute Tuesdays:
If you've worked with layout arms before, you know the challenge of reusing the same layout arm on multiple crossarms. Crossarm size can be a challenge, weight varies, and the insulators you're using matter. Thankfully, Hastings has developed a new Fiber Glass Extension Arm, commonly known as a layout arm, that can suite your needs for almost any crossarm application. Watch the video to learn more about this high quality lineman tool!

TMT — Behind the Poles: The "Soft Assembly" Process at Resilient Structures
In this episode of Two Minute Tuesdays:
USA President Jim Cooke joins Plant Director Edgar Castro on the ground Resilient Structures' Houston, TX facility to break down just what the "soft assembly" process is and how RS makes use of it for their modular utility pole facility.

TMT – How HDPE Conduit Is Made (ft. Bulldog Pipe)
In this episode of Two Minute Tuesdays:
Pipe down, sit up, and pay attention: class is in session, and today we're learning about the manufacturing process for HDPE conduit! From start to finish, let Bulldog Pipe owner and operator Brandon McIntosh explain how it's made and what the process looks like up close!

TMT – Introducing the Estex elbow cover
In this episode of Two Minute Tuesdays:
Some old problems require new solutions; enter the Estex elbow cover. USA president Jim Cooke and Estex's Peter Delandero will walk you through how this innovative new product came to be.

TMT — Tamper-proof Deferral Cabinets from Power Design Inc.
In this episode of Two Minute Tuesdays:
Jim Cooke, President of Utility Service Agency, wants to show you what makes Power Design Inc's deferral cabinets a cut above the competition. These sturdy fiberglass units are designed to stay safe and secure from even the most clever would-be tamperers. Watch the video to learn more!

TMT — Bone Elephant Armor vs. Unrepairable Bridge
In this episode of Two Minute Tuesdays:
Wade Summerlin and Mike Pridmore are here to show you how Bone Elephant Armor, combined with Ecobeton Vetrofluid, reduced the necessary time for a bridge repair project by two days and succeeded where previous bridge repair attempts had failed. Watch the video to learn how Elephant Armor can save you time and provide a product that's proven to last!

TMT – Wilson Iron Works: 3 Critical Success Factors
In this episode of Two Minute Tuesdays:
Territory Manager Rubi Cruz wants to teach you the three critical success factors that have made Wilson Iron Works stand out as a top notch steel fabricator for over 100 years. Learn why IOUs like Duke Energy have chosen time and again to work with Wilson Iron Works, and how your business can benefit from a partnership with them as well!

An Electrifying Weekend at the Duke Energy Carolinas Lineman’s Rodeo 2025
This past weekend, Duke Energy Carolinas welcomed hundreds of utility professionals to the annual Lineman’s Rodeo, and what an incredible show it was! Held on April 25–26, this two-day competition and expo brings together linemen, vendors, and industry partners for friendly rivalry, hands-on demonstrations, and the latest in tools and technology.

TMT – Introducing Bulldog Pipe, Conduit Manufacturer
In this episode of Two Minute Tuesdays:
Territory Manager Chris Rogers is here to introduce USA's newest manufacturer, Bulldog Pipe. Bulldog Pipe is an HDPE conduit manufacturer, located in Aberdeen NC. They are fully veteran owned, family owned, and 100% American made. Learn more about their manufacturing capabilities and reel buyback program by watching the video!

TMT — Hastings’ improved 7707 Battery Operated Stick Tester
In this episode of Two Minute Tuesdays:
Director of Sales and Territory Manager Wade Summerlin has the scoop on the new 7707 Battery Operated Stick Tester from Hastings Fiberglass Products. The new Stick Tester features obvious upgrades to safety and portability having removed the need for a drop cord, and it improves readability with a new digital interface and backlit display. Watch the video to learn more!

TMT — Successful Distribution Automation with Cleaveland Price
In this episode of Two Minute Tuesdays:
A major East coast utility has partnered with Cleaveland Price to take the first steps towards a Transmission Automation solution. Alyssa Baran discusses the logic behind using a Unitized, 69kV motorized switch solution with real time line sensors.

Come See Us at CEEUS!
Utility Service Agency Inc. is pleased to announce that we will be attending the CEEUS & LE Line Equipment Trade Show on March 26, 2025. This event is a premier gathering for utility professionals, bringing together leading manufacturers, suppliers, and industry experts to showcase the latest advancements in utility products and equipment.

Power Design Inc - A Modular Enclosure Success Story in Rural VA
Did you know that Power Design Inc makes customizable housing for any utilities purpose you can think of? The bad boys are sturdy, lightweight, portable, and can be equipped with any number of features, including HVAC and climate control. Check out this success story with Prince George Electric Cooperative in Virginia!

Bulldog Pipe: Any color of conduit, no extra charge
Fantastic news: Bulldog Pipe, a veteran-owned and operated manufacturer of high-quality conduits, fully compliant with BABA standards, offers custom color options for their conduits without any additional fee.
In addition to this, they offer custom direct-to-conduit printing services! Check out the flyer to get a better idea of just what they can do for you!

Utility Service Agency will be at the 2025 FMEA Lineman Competition and Rodeo
Come see us at the Florida Municipal Electric Association Lineman Competition and rodeo this year!
Utility Service Agency will be representing all of our manufacturers from booths 22 and 23 during the Vendor Expo on Friday 2/28 from 5 to 7PM. We are proud to be representing Hastings, Buckingham Manufacturing, and Estex, who are all sponsors of this year's events.
If you miss us at the Vendor Expo, don't panic! Our team will also be in the rodeo field on Saturday 3/1 from 7:30AM to around 3PM.
We can't wait to see you there!